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Answers to common questions about Newtech, our services, support and software solutions.
Newtech Information Technology
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Al Hilali St, Al Nahyan, Zone 1, Abu Dhabi
+971 50 7815786
+971 2 6337484 · info@newtechc.com
General
Who is Newtech Information Technology?
Newtech Information Technology is a full-spectrum IT services and solutions provider established in Abu Dhabi in 2002, serving medium and large organisations across the UAE.
Where is Newtech located?
Our office is on Al Hilali Street, Al Nahyan, Zone 1, Abu Dhabi, United Arab Emirates.
Do you work outside Abu Dhabi?
Yes. We serve organisations across the UAE.
How can I contact Newtech?
Call +971 2 6337484, email info@newtechc.com or use the form on our Contact Us page.
Services
What IT services do you provide?
Structured cabling and networking, telecom and IP PABX, CCTV, access control, time attendance, Microsoft server solutions, VPN and remote access, firewall and antivirus, annual maintenance contracts, IT consulting, data center installation, computer sales and service, and web, mobile and eCommerce development.
Do you offer free site surveys or consultations?
Yes. We offer a free initial consultation and can visit your site to assess your requirements before preparing a proposal.
Which brands do you work with?
We work with leading brands including Cisco, Dell, HP, Microsoft, Panasonic, NEC, Avaya, SonicWall, ESET, Kaspersky, ZKTeco and many more. See our Partners page for the full list.
Do you supply equipment as well as install it?
Yes. We supply, install, configure and support hardware and software, so you have one partner for the complete solution.
Support & maintenance
Do you provide 24/7 support?
Yes. You can call us 24/7 on +971 2 6337484.
What does an annual maintenance contract cover?
Our AMC can cover computers, printers, servers, network equipment, firewalls, CCTV, access control, time attendance and telephone systems, with preventive maintenance visits and priority support.
Do you repair computers and laptops?
Yes. Our service centre handles hardware and software repairs, including chip-level repair, data recovery and virus removal.
Software solutions
What software solutions does Newtech offer?
Square Loop ERP for trading businesses, Stock Tracker for store and inventory management, and WareWise for warehouse management. We implement them and support everything they need to run.
Can I see a demo?
Yes. Book a free demo of any of our software solutions on our Book a demo page.
Do you develop custom software?
Yes. We develop custom web applications, mobile apps and eCommerce portals tailored to your business.
Still have questions?
Our team is happy to help with anything not covered here.